Our Commitment to Care


Everyone at Gorselands Nursing Home has a personal and professional commitment to providing excellent care.

 

Aims and Objectives:

 

  • Provide a friendly residential setting within a care home environment.
  • Treat people equally, respectfully and with dignity.
  • Provide a quality of life which enables residents to retain their independence and identity.
  • Provide physical and emotional support to residents, family and friends.
  • Welcoming complaints and compliments.
  • Acting on your views and comments in a timely fashion.
  • Pursue excellence to achieve outstanding outcomes.
  • Behave with honesty and openness, building relationships based on trust.
  • Conduct regular reviews and close monitoring of our services.
  •  

    Pledge of Care:

     

    The aim of Gorselands is to provide you with peace of mind and very high quality standard of holistic nursing and personal care; within a comfortable, relaxed and happy environment. We will encourage you to be as independent as possible, respect your choices and your need for privacy and quiet times. We welcome your family and friends to Gorselands and will encourage them to become an integral part of your daily life with us. Informal visiting is encouraged and they can join you in our social and activities programme. Should you or your family have any concerns regarding any aspect of your care at Gorselands, please let us know as soon as possible and we will do all we can to help resolve the problem.

    dentist bournemouth

    Our Vision:

     

  • The vision of Gorselands Nursing Home is to help people live healthier, happier and more fulfilling lives.
  • We aim to play a leading role in driving improved standards across the health and social care sectors.
  • We firmly believe in the importance of keeping clients as active and independent as possible.
  • We aim to recruit the right people, and develop them through training to make a positive difference to others.
  •  

    Our Services:

     

    We at Gorselands Nursing Home know that the thought of moving into care home can often be very traumatic for both residents and relatives but that it is sometimes the only option available in order to maintain personal safety, security and provide appropriate levels of care. Prior to admission, each new resident is encouraged to visit the home to satisfy themselves that the ambience is to their liking.

     

    We provide a unique care and support plan that works for each individual. The first thing we do when we hear from a new client is to get to know the person's life history, likes, dislikes and, of course, their medical history to help us understand their unique needs. Using these information we develop an individual profile and plan of care. We encourage and support people to continue doing as many daily tasks as possible, pursue their interests and hobbies, stay active and spend quality time with family and friends

     

    We will ensure that we work with you and your family, friends, advocates and other professionals involved in your life in gathering all the information we need to make sure we can meet your needs.

     

    Quality of Life:

     

    We understand that quality is crucial to everything we do at Gorselands Nursing Home. We ensure that everything we do is continually scrutinised. We get feedback from the people who use our services and implement robust systems to monitor our standards.

     

    As a care home provider, we are registered with the Care Quality Commission, the independent regulator of all health and social care services in England, and our home is regularly inspected to ensure that we meet essential standards of quality and safety.

     

         

     

     

    Choosing a Care Home for a loved one is one of the most important decisions you will make. Please see this section to learn more